IP Service Manager - система управления эксплуатацией сервисов
Сервисный подход управления инфраструктурой, основанный на лучшем мировом опыте (библиотеке ITIL), позволяет организовать сопровождение инфраструктуры и обеспечит удовлетворенность ее потребителей. Наш продукт IP Service Manager автоматизирует основные процессы управления, описанные в ITIL. Ниже описаны задачи и решения для эффективного управления инфраструктурой. Задачи владельца инфраструктуры Удовлетворенность потребителей услугами (сервисами), которые предоставляются инфр
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